I'm glad I ordered our dog's bed from you. The ordering process was a breeze. It took a little bit longer than I anticipated but that's probably normal with an person whose excited about finding what they wanted at a price that was better than any place else. Out dog really loves the bed and I like the face that when he's laying down on his stomach and puts his head on the bolster, that his back is in alignment. The one thing he does with this bed, is he keeps trying to nest, which pulls the center pillow out and puts it kadiwampus in the bed. But he seems happy with it, so who am I to say it doesn't make it more comfortable?