Customer Testimonials

Wonderful customer service. I have not even received my order yet and I'm already impressed with Urban Leash & Treat. I emailed my family and friends to spread the word about your wonderful website. Thank you so much.

I was delighted to be able to get the Simon & Huey treats from you...and that they arrived promptly just made all the nicer. I am looking forward to ordering again...

My fiance and I ordered one of your kitty face id tags for our little tortie calico. We absolutely love it! It's adorable and small enough for her little frame. Also love that we could fit her name, our names and phone number. Thank you!!!

Purchased a tag for my dog, it was a pink bone and its not only functional but adorable too!

The dog tags are great. I am getting lots of positive comments. The toys I have previously ordered are holding up better than anything else I have tried. Both my dogs are big chewers. The colors are great, too. One of my dogs is vision impaired and has an easier time finding the toys thanks to their bright colors.

I recently placed an order for two purple corduroy collars, one medium and one large. Both of my dogs are very happy with their new collars and I couldn't be happier with how gentle they are for their coats.

Urban Leash and Treat was GREAT to deal with. I searched the web for best pricing on Yeowww cat nip. Their pricing and shipping was great. My package arrived in 2 days and my cats were so excited. A great company to deal with.

The cats loved the bananas, in fact one male cat fell in love with the shipping box as soon as it was delivered, as he could detect the catnip aroma from inside.

Great traffic leash. Hard to keep her from chewing on it because she loves the feel of it. A few no\'s and we\'re back to our training. Great product thanks!

Timely service and high quality products. Special thanks for shipping out to FPO/APO addresses...our "forward deployed" pets appreciate it.

The cats LOVE the Eco-Naps. Only one uses the cat nest beds and he's also the one that uses the dog nest bed that i bought by mistake (too big). I personally am enjoying the Big Sky blanket and would actually like one a little bigger to use on the couch for myself! You guys are great! Service is awesome as are you products. Thanks

My cats just loved the catnip sardines!! You had the best price after checking and loved the personal customer service and fast response. Will shop again as it was a nice experience... Thanks!

The customer service I received by Urban Leash and Treat is outstanding, I couldn't be more pleased with my transaction. There was excellent written communication and super quick delivery. Thanks so much, I will shop here again if needed.

Great tag. High quality work!

We're very happy with the dog treats we ordered from your site and with the exceptionally prompt delivery. I didn't realize the Peanut Butter Chewies were as big as they are ... I can easily tear them into smaller pieces to use for training my dog. Couldn't be more pleased.

I am so happy to have found pet products that are MADE IN THE USA!! Not only do I feel good about supporting a US company, but I was so impressed with the metal name tags. Everything was spelled correctly and they look brilliant! The hemp collars are cool.. Thank you! Will use you again in the future.

The Big Shrimpy Original Bed, Nest Bed and the cat EcoNap are a hit. looking forward to the cat beds i ordered. I love the blanket and frankly i use it, not my pets! Thanks! the service is awesome and I'm so pleased with the followup regarding orders, shipment notification and speed of delivery. Refreshing in this day and age!

Just received the Free Range bones and salmon treats. My dog thanks you from the bottom of his heart!!!

I recently bought some Yeowww! catnip toys. My two 7-month-old kittens (not from the same litter) Peanut and Matisse go crazy when I get the Yeowww! out for them to play with.

We love the biodegradable potty pads. We use them in a clinic setting – under leaky anesthetic patients, lining carriers with them etc. I’ve never used them in potty training. When we opened the clinic we looked for a biodegradable alternative because we knew potty pads would be a necessary part of our hospital supplies and I was so happy to find these.

Simba loves his new bumper bed. Sometimes he will roll over on his back in the bed and put his paws in the air. Other times he will curl up extending one paw out on the bumper and and place his chin on his extended paw. Simba thanks you for his new comfortable bed.

I wanted to let you know that I am extremely happy with the tags. We have small dogs and have had a problem with their normal dangling tags getting caught in carpets, floor air conditioning ducts and other objects. This was a very dangerous issue and we were looking for alternatives. Your tags are great and will not be a safety hazard for the dogs. I think the tags look much better than the pictures on the website -- customers will be happy with the quality.

Simba, my cat, and I thank you very much. Thanks for the seamless exchange process and the great customer service. I look forward to ordering from Urban Leash and Treat in the future.

Your products are awesome and you got them to me so quickly! Thank you!

Quick shipping and nice communication. I would recommend this business.

Excellent service. Cole & Dean are very happy with their new Zogoflex dog toys.

We received the tags and they are great. This type of tag is perfect and it exceeds my expectations. Thanks.

I just received my packages today due to the winter storm. My cat enjoys Kong straw balls & I could not find them anywhere but at your website. The pink kitty ID tag is cute! Thanks for the follow-up email concerning shipments. Most companies do not bother to make sure customers get shipments.

I am impressed with the customer service at your website. It is very rare nowadays that people go an extra length for their customers. I am happy that you contacted the manufacturer and they are fixing the problem. I appreciate the refund and I will definitely shop at your site again. Thank You for your time and effort. Happy Holidays

I will be happy to order again and to give my recommendations to your web site. It honestly was a surprise to get the email acknowledging my concern. Thanks again and happy holidays!

VERY pleased with the stainless steel ID tag recently purchased for our new Golden Retriever! Will recommend your firm to all friends and family for pet supplies.....

Items were perfect and shipped timely. Happy to recommend your site and I'll be back as future needs arise.

I am very impressed with the flat tag, but Ozzie won't get to see it until Xmas!! It's very well done....nice weight and neat type. Good quality!

Love the bumper bed - didn't realize it came apart in two pieces until my puppy pulled the two apart!

I am SO happy that you are now selling the "Simon & Huey" treats. My dogs love the Chicken I just got -- hope you will also provide the Peanut Butter Molasses!

We bought an organic cotton, yellow dog collar. The wearer is thoroughly pleased. The collar is nice and soft.

What in the world do you put in that (catnip) banana? We received the package, opened it, put it on the kitchen counter and walked out of the room. When we came back it was gone and the so were the two cats. I looked out side and saw two cats dancing like little kids. WOW. Needless to say they had found the banana and were have a party. Thank you for a wonderful product. We ordered 2 and are about to order again.

I'm really pleased with the products and service from Urban Leash and Treat. Shipping was fast, very good product quality and competitive prices. Good experience. I'll recommend Urban Leash and Treat to my friends!

Our kitty, Tillie, loves her yellow banana toy. She got one as a Christmas gift several years and it was pretty much worn out. I could not find one in the stores so went to the Internet and found your site. She loves her yellow banana!!! Thank you for providing her enjoyment.

Skye and Toby LOVE the Cherry Almond Grain Free Treats!!! Thank you!

We purchased 2 flat collar tags and are really pleased with them. They stay on securely and don't clank or jingle. We are very pleased with them.

I appreciate you reducing the shipping cost on the cat collar. It was VERY much appreciated and I am happy to give you good referrals and you have earned a long term customer. Thanks again.

The product is great and was shipped so quickly!!! Will definitely order from you again. Thanks so much!!!

Trust me, you are efficient. I know I have been in the retail business for years and years.

Great store - loved the products and loved the dog beds I bought. More importantly, my dog loves them. Delivery, selection and service were great. Thank you.

My products arrived really fast and they are perfect! Thank you so much.

Order arrived on time as promised. Thanks!

Excellent Customer Service- Heroic Efforts To Get My Order Out To Me Before I Went On A Trip ... Cats love the Chicken Treats. TY!

My kitty LOVES everything I ordered, especially the freeze-dried Mahi-Mahi treats. Oh my goodness--she goes crazy over those things! It's the strangest, funniest thing I've ever seen! Just thought you'd like to know that those treats are going to good use! :)

Shanti's collar is beautiful and she loves it! Thank you!

Purchased a hemp collar for my cat and she seems to like it. Thanks!

Thank you soooo much. You guys are the best!!!! You've gained a great new customer ...

Ordering was easy and product arrived in a timely manner. Pleased with service. Would order again.

Super great and fast transaction! My kitty LOVES the Stinkies!

I am really happy with my purchase! I thank you for your kindness and prompt attention in correcting the mistake that I made when ordering. Great Service!

Wow, you officially impressed me with your response. Thank you for doing this special order, I do appreciate it :-)

Bought two hemp/cotton cat collars. They are great - comfy for the kittens. Nice quality. Great service - they arrived within a couple days of ordering! Thanks!

Casper loves his new leash and collar and so do his parents! He is the hit of the neighborhood with his new clothes. I was impressed with how quickly we received them and like the quality of both products. Kim was very helpful in answering my questions and I will be sure to order further merchandise from you.

I'm glad I ordered our dog's bed from you. The ordering process was a breeze. It took a little bit longer than I anticipated but that's probably normal with an person whose excited about finding what they wanted at a price that was better than any place else. Out dog really loves the bed and I like the face that when he's laying down on his stomach and puts his head on the bolster, that his back is in alignment. The one thing he does with this bed, is he keeps trying to nest, which pulls the center pillow out and puts it kadiwampus in the bed. But he seems happy with it, so who am I to say it doesn't make it more comfortable?

Everything arrived as expected. Like the quality.

I just ordered a West Paw bumper bed from you. Great prices, great web site!

Got our treats and they came real fast and my kitty says THANKS.

Thank you for shipping my order. Stanley loves his new collar and I love the name tag because it doesn't make noise every time he gets up or shakes...

Thanks for my order! I love my purchase and it arrived on time.

Great service, great price, great product. Had 7 more days or so gone by before I received the product, I may have gotten curious about why I hadn't yet received an email saying the product had shipped. But I received the product so darn fast that I never wondered when I'd get it. Thanks.

Thank you so much for correcting my order and adding the 2nd tag. I can't believe how quickly you got it out to me, even with me needing to add the second tag. I believe I received it the day after I placed the order, AMAZING!!! You guys are GREAT!!! I will definitely recommend you to anyone that I know is looking for a pet tag.

Love you gals - thanks for the box of treats - unfortunately, I left them on the kitchen table and the dogs ripped open the box and ate most of them in one gulp!

The service was absolutely wonderful and we received the items very quickly. Our dog loves the collar and the treats!! Thank you so much for such a great shopping experience.

I received a dog tag for my dog's leash. The time from order to my house was extremely quick and a great price for a great product. I'm glad we ordered from Urban Leash & Treat.

Got the tag. My daughter is happy. The cat does not seem to care. Look forward to doing business with you folks again.

Delivered ahead of schedule. Ookie loves the collar, it doesn't make his neck sore.

I wanted to thank you for the amazingly quick service and product quality from my recent order.

Greetings, there is nothing like some bumps in the road of a transaction to understand and appreciate the quality of a business. We had a few bumps and all were addressed very well.

Thank you for offering 10% off our first purchase. The cat collar we ordered is cute and very well made. We will definitely order from you again.

I just wanted to let you know how happy I have been doing business with your company, and because of the good prices you offer on high quality products, and your excellent customer service, I will always refer friends and family as well.

I just received the name tags and love their quality and look. Our dog loves his dog bed as well.

The collar is wonderful. Gracie seems to agree with the organic cotton collar. She doesn't seem to scratch as she she did around her neck with a conventionally made pet store collar. I will certainly purchase additional items from Urban Leash and Treat...

My greater Swiss mountain dog puppy loves them and so do my wife and I because of the low odor (bully sticks).

We ordered a red organic doggie bed from you. Just wanted to let you know that we love it, and so does our puppy Shiva. Easy to care for, great looking, soft, and arrived promptly. Thanks so much for providing natural alternatives to pet owners like us.

I love the cat collar I recently purchased from you and it feels good to know that it is made from natural materials.

I recently placed an order with you, West Paw Designs Bumper Bed and the Eco Nap, and I was very pleased at the selection that your website had and how easy it was to use.

I was pleased with the quality of the products that I ordered and with the prompt delivery.

Wow, thank you for your prompt response. I truly appreciate it!

We were happily surprised to find your website. We always try and support women owned businesses when we can find them.

you girls are great! Excellent delivery!

My dog loves his bed! We are moving next month & I wanted him to have a new bed. Since he has sensitive skin the organic bumper bed seemed like the best choice.

VERY happy with the products and service of UL&T and will definitely shop here again. Thank you!

I believe I ordered them on Wed, when I arrived in FL on Sat, the neighbours already had them! Thank you so much, they look great, and I can't wait to get home and walk my Kerry Blue with it!

I just want to let you know, that we recieved leash & collar yesterday and we love it !! It's beautiful !! Thank you for shipping that soon and we wish you a nice day !!!

My 4 cats have always loved the Yeowww catnip toys. I was very impressed with your prices.

Thank you so much for honoring the 10% discount. I buy Yeowww catnip toys all of the time for my 4 cats. I specifically looked for a site with this product that took paypal and to my surprise, you sell for less then most, so I will definitely be back.

They love the toys! I crack up when I see the little Jack Russell-Beagle mix trying to place with the big disc. Waiting for spring to take it outside for the Goldens. Hope to be getting some treats in the near future, too! Thank you again for the great products!

WOW! What excellent service you have. I already have my dog toys and almost as fast as if I bought them locally. I have tough chewers here and LOVE the Hurleys for them.

You have a beautiful web site and a great line of products!

Just wanted to let you know that I was poking around your website, and it's gorgeous!